S36bet takes your privacy very seriously. This document clearly explains what information we collect, how it is used, who can access it, and what rights you have as a Malaysian player regarding your personal data. This policy is in full compliance with Malaysia Personal Data Protection Act (PDPA) 2010.
Six core principles that shape how S36bet manages and protects the personal data of every Malaysian player.
S36bet only collects data that is strictly necessary to provide its services. We do not request irrelevant information and do not retain data longer than required under applicable legal and operational requirements.
S36bet has never and will never sell, rent, or trade players' personal data to any third party for marketing or commercial purposes. Your data is used solely for the purposes for which you have given your consent.
All data transmitted between your device and S36bet's servers is protected by 256-bit SSL encryption — the same technology used by major Malaysian banks. Your financial and personal information cannot be intercepted in transit.
Every aspect of how S36bet handles personal data is designed to comply with the Malaysia Personal Data Protection Act (PDPA) 2010. You have the right to access, correct, and request deletion of your data at any time.
Access to player personal data at S36bet is restricted to staff who genuinely require it to carry out their duties. All access is logged and audited regularly to detect any improper use.
Should there be any significant changes to this Privacy Policy, S36bet will notify players via an in-platform notification or email at least 14 days before the changes take effect, giving you time to review and make an informed decision.
By registering for and using the services of S36bet, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of this platform. For any privacy-related questions, contact us at support@s36bet.best.
Malaysia's Personal Data Protection Act 2010 grants you clear rights over your personal data. S36bet respects these rights and makes it easy for you to exercise all of them.
You have the right to request a copy of all personal data S36bet holds about you at any time. Requests will be processed within 14 business days.
If any personal data held by S36bet about you is inaccurate or out of date, you have the right to request a correction promptly and at no charge.
Under certain circumstances, you may request the deletion of your personal data from S36bet's records, subject to any record-keeping requirements prescribed by law.
You may object to the processing of your personal data for direct marketing purposes at any time by contacting the S36bet support team.
To exercise any of the above rights, please contact the S36bet support team via Live Chat or email us at support@s36bet.best. All requests will be attended to in Bahasa Malaysia.
S36bet ("we", "platform" or "company") operates an online betting platform accessible at s36bet.best. This Privacy Policy explains how we collect, use, store, protect, and in certain circumstances disclose your personal information when you use our services.
This policy applies to all users of the platform S36bet including registered players, website visitors, and any individual who interacts with our platform through any communication channel, including Live Chat, email, and WhatsApp support.
We are committed to keeping your privacy protected. All personal data processing we carry out is grounded in the principles established by Malaysia Personal Data Protection Act (PDPA) 2010 — the principal Malaysian law governing the processing of individuals' personal data. S36bet complies with all seven data protection principles set out in the Act.
By using the platform S36bet, you agree to the collection and use of your personal information as described in this Privacy Policy. If you are under 18 years of age, you are not permitted to use this platform and accordingly no data about you should be collected by S36bet.
S36bet has made this Privacy Policy available in full in the Malay language because we believe every player deserves to understand how their data is managed without having to rely on translations from a foreign language. This is part of our commitment to serving Malaysian players in a way that truly respects them.
S36bet follows a data minimisation principle — meaning we only collect data that is genuinely necessary to provide you with a safe, lawful, and high-quality service. The following are the categories of data we may collect:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, MyKad | Age verification & KYC |
| Contact | Phone number, email | Communication & account security |
| Finance | E-wallet details, transaction history | Payment Processing |
| Betting | Betting history, games played | Gaming operations & audit |
| Technical | IP address, device type | Security & Fraud Detection |
S36bet using personal data collected solely for legitimate purposes that you have expressly or implicitly consented to through your use of this platform. The following are the primary purposes for which your data is used:
S36bet does not use your personal data to make automated decisions that negatively affect you without human review, does not use your data for discriminatory profiling based on ethnicity or religion, and does not share your data with insurance companies, banks, or credit agencies without your consent.
S36bet does not sell, rent, or trade your personal data to any third party. However, in the course of operating the platform, we may share certain data with selected third parties in the following circumstances:
We work with a carefully selected group of third-party service providers to support platform operations — including game providers (such as Evolution Gaming for Live Casino), payment processors supporting Malaysian e-wallets, and technology infrastructure services. All providers are contractually bound to handle your data to the same or higher security standards as S36bet itself.
If S36bet is involved in a merger, acquisition, or sale of business assets, player personal data may be transferred as part of that transaction. We will notify affected players before their data becomes subject to a different privacy policy and will give them the option to delete their accounts if they do not agree.
S36bet does not share your personal data with advertisers for targeted marketing purposes, does not sell player lists to other companies, does not disclose your betting history to your employer or financial institution without your explicit consent, and does not share information with your family members except in cases of verified fraud or a court order.
Protecting your personal data is our top technical priority S36bet. We continually invest in our security infrastructure to ensure your data stays protected against increasingly sophisticated cyber threats.
While S36bet implements all reasonable security measures, no system is 100% immune. In the event of a data breach affecting your personal information, S36bet will notify you within 72 hours via email or in-platform notification, explaining what data may have been affected and what steps we are taking to mitigate the risk. We will also report the incident to the relevant authorities as required under Malaysian law.
Platform S36bet uses cookies and similar tracking technologies to enhance the user experience, maintain account security, and understand how players interact with our platform.
You can control and manage cookies through your browser settings. However, disabling essential cookies may significantly affect the functionality of the S36bet platform or prevent you from logging in. For information on how to manage cookies in your browser, refer to your browser's help documentation.
Given that the platform S36bet involves financial transactions in MYR, we pay particular attention to the protection of players' financial data. Here is how we handle payment-related information:
As an additional commitment to players' financial security, S36bet holds all player funds in accounts that are fully segregated from the company's operational funds. This means your funds are never used to finance S36bet's day-to-day operations and remain secure even if the company faces operational financial difficulties.
The Malaysia Personal Data Protection Act (PDPA) 2010 grants you several important rights regarding your personal data held by S36bet. Below is a practical guide to exercising each of these rights:
To obtain a copy of all personal data S36bet holds about you, submit a written request to support@s36bet.best with the subject "PDPA Data Access Request". Please include your full name and S36bet account number for identity verification. We will process your request within 14 business days.
If you find that any personal data in your S36bet account is inaccurate or out of date, you can correct basic information such as your phone number and address directly from your account settings. For corrections that require document verification (such as name or date of birth), please contact our customer support.
To opt out of marketing communications from S36bet, click the "Unsubscribe" link in any of our marketing emails or update your communication preferences in your account settings. For broader objections to data processing, contact us at support@s36bet.best.
To close your account and request deletion of your personal data, contact S36bet customer support. Please note that S36bet may be required to retain certain records in accordance with legal obligations — for example, financial transaction history must be kept for 7 years under Malaysia's anti-money laundering laws. Records retained for legal compliance will not be used for marketing purposes and will be deleted once the statutory retention period expires.
S36bet takes the protection of minors extremely seriously. This platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
During registration, you are required to confirm that you are at least 18 years of age. S36bet reserves the right to request proof of age at any time and will promptly close any account found to belong to an underage individual.
If you believe that your child or a minor you know has registered an S36bet account, please contact us immediately at support@s36bet.best. We will investigate and close the account, then delete all related data without delay.
If you are concerned that a child or someone in your care may be accessing online betting platforms, we recommend using parental control software to block access to betting sites. You may also contact S36bet to request that access be blocked from specific devices or networks for protection purposes.
If you have any questions, concerns, or requests regarding this Privacy Policy or how S36bet handles your personal data, we encourage you to reach out to us directly. Our team is committed to responding promptly and meaningfully in Bahasa Malaysia.
Contact S36bet customer support via Live Chat, available 24/7 directly within the platform. Typical response time is under 3 minutes — ideal for urgent questions about privacy or account security.
For formal PDPA requests such as data access, correction, or deletion, please email support@s36bet.best with a clear subject line (e.g., "PDPA Data Access Request" or "Privacy Complaint"). We will respond within 2 business days.
S36bet is committed to responding to all privacy-related enquiries within the following timeframes: Live Chat — under 3 minutes; General email enquiries — within 24 hours; Formal PDPA requests (access, correction, deletion) — within 14 business days; Written complaints — within 7 business days with a substantive response.
S36bet would also like to remind you that you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your PDPA rights have been violated and your internal complaint has not been resolved to your satisfaction. We hope to resolve any issues directly with you, but we respect your right to seek resolution through external channels if necessary.
S36bet protects your privacy with 256-bit SSL encryption, Malaysia PDPA 2010 compliance, and a strict no-data-sale policy. Deposit via Touch 'n Go, GrabPay, or DuitNow and claim a welcome bonus of up to RM600 with complete peace of mind.
Please also read these other documents for a more complete understanding of your rights and responsibilities as an S36bet player.
The full user agreement governing the use of the S36bet platform, including account rules, bonuses, and betting terms.
Guides, tools, and resources to help keep your S36bet betting experience safe and in control.
Claim up to RM600 in bonuses with wagering requirements as low as x12 — exclusively for new S36bet Malaysia members.
Answers to the most frequently asked questions about accounts, deposits, withdrawals, bonuses, and security at S36bet.
Your privacy is protected, your data is secure, and your winnings are paid out fairly. Register today with a minimum deposit of RM10 via Touch 'n Go, GrabPay, or DuitNow and start your best betting experience in Malaysia.